Legal
Data Deletion
Last updated: 14 November 2026
How to delete the data Violetline holds about you or your business, including data from your Facebook, Google or WhatsApp Business account. See our Privacy Policy for what we collect.
1. Disconnect WhatsApp
In Violetline, open Settings → WhatsApp for your business and press Disconnect. We delete the stored access token and your WhatsApp account details immediately. You can also remove Violetline from your Facebook account: Settings & privacy → Settings → Business integrations, choose Violetline and press Remove. Your WhatsApp number and messages stay yours in WhatsApp Manager.
2. Delete your whole account
Email support@violetline.tech from the email address on your account, with the subject Delete my account. We confirm the request and, within 30 days, delete your account and everything in it: contacts, agents, product cards and photos, call records, recordings, transcripts and your WhatsApp connection. Backups are overwritten within a further 30 days. Payment and invoice records are kept only as long as tax and accounting law requires.
3. If a Violetline customer called you
The business that called you decides how your details are used, so please ask them first. You can also email support@violetline.tech with your phone number; we will pass your request to that business or, where the law requires, delete your data ourselves.
4. Contact
Violetline is operated by Anubham Technologies, a sole proprietorship of Anurag Maurya, Saihara Road, Saihara, District Barabanki, Uttar Pradesh 225301, India. Email support@violetline.tech or call +91 70549 37625. We reply within 2 working days and complete deletion requests within 30 days.